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Communication channels
Omnichannel communication from your existing systems
Centralize calls, emails, WhatsApp, video calls, mobility and more — with AI that turns every conversation into data, intelligence, and action.
From talking to understanding: the new business telephony
With Harmonix, you can make and receive calls from any system in your company, with full context and AI tools that turn every conversation into actionable knowledge. Nothing to integrate, nothing to install. Just results.
A complete telephony solution
Harmonix includes a next-gen enterprise telephony system, with numbering in over 160 countries, intelligent queues, real-time recording and monitoring, advanced reporting, mobile app, and more. Everything your company needs, in one system.
As simple as it is powerful
Set up users, rules, and voice menus in minutes. No projects, no hardware, no headaches. Harmonix works from any browser or mobile app, ready for hybrid or distributed teams.
Intelligent by design
Thanks to AI, Harmonix transforms every call into actionable data: transcripts, automatic summaries, quality analysis, and follow-up suggestions. Telephony stops being an operational tool and becomes a source of knowledge and efficiency.
WhatsApp: the preferred channel, now smarter
Customers love Whatsapp; fast, direct, and widely adopted. With Harmonix, it becomes an omnichannel, AI-powered channel embedded directly into your workflows.
Faster, more natural conversations
WhatsApp allows real-time client interaction, without email friction or form rigidity. Perfect for closing deals, resolving issues, or coordinating tasks in seconds.
Automation with AI agents
Automate parts of conversations — follow-ups, document requests, FAQs — or entire threads.AI agents understand context and act autonomously when it makes sense.
Smart document processing
Send and receive invoices, contracts, or quotes — and let AI read, classify, and extract info automatically. Every exchange turns into usable data with zero manual effort.
Multiconversation and productivity
Manage multiple chats at once with smart templates, contextual replies, and follow-up alerts for faster workflows, more control, and a better experience for teams and customers.
Send and receive emails from the CRM
Automate the sending of emails, create, use and change templates and share schedules to make the recipient better organized.
Smart email editor
Write the best email in less time with email templates, real-time AI content suggestion, visualization of past activity, and more.
Automatic activity log
Save every interaction. All incoming and outgoing emails will be recorded in the CRM.
Automatic emails
Automate emails that require less personalization and saves time.
Integrated calendar
Check your calendar without leaving the email editor and share your availability in a few clicks.
LinkedIn, powered by Harmonix
In more industries — even B2C — knowing your prospects means better service.With Harmonix, LinkedIn becomes fully actionable — no switching tabs or tools.
Connect and bring contacts into the CRM in one click
Identify companies and contacts on LinkedIn and add them to your CRM in one click.Harmonix shows if they exist, who manages them, and ongoing interactions.
All context, without leaving LinkedIn
View past conversations, emails, calls, or WhatsApps — all within LinkedIn. Harmonix enriches each contact’s profile with real, updated information.
Frictionless actions
From LinkedIn, call, email, WhatsApp, or share your calendar — no need to switch tools.Harmonix blends networking and sales into one seamless experience.
Unified inbox
All communication in one place — no more jumping between apps and tabs. Harmonix centralizes email, WhatsApp, calls, video, and meetings into one smart inbox with full context.
Smart autoresponse
From the inbox itself, reply with one click. Harmonix suggests the best content based on channel, context, and intent.
Prioritize what matters
AI classifies and prioritizes communication by urgency and relevance. A customizable color system helps you instantly spot interaction types — sales, support, issues — across any channel.
Total context
Each conversation shows not just the thread (email, chat…), but the entire relationship history with that contact — including calls, WhatsApps, meetings, and associated documents.
“We had a bad experience with a CRM that was a ready-to-use project, but it didn't meet our expectations. We are now looking at several off-the-shelf options that are better suited to our business model.”
“El gran problema de Salesforce es que es cero intuitivo.”
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