10 automatic call dialer options and how they work

Blog
CRM
10 automatic call dialer options and how they work
Table of contents
Marc Gassó
24/3/25

Here are the 10 best automatic call dialer solutions of 2025.

  1. Harmonix AI
  2. HubSpot Sales Dialer
  3. RingCentral Auto Dialer
  4. Five9 Predictive Dialer
  5. Aircall Power Dialer
  6. Zoho CRM PhoneBridge
  7. Dialpad Sell
  8. Salesforce Lightning Dialer
  9. CallHippo Auto Dialer
  10. Vonage Contact Center

Automatic dialers not only optimize communication with local customers, but also enable businesses to expand their reach globally.

What does this mean? Thanks to integration with VoIP and artificial intelligence, companies can scale their operations without geographical limits. Here’s how.

What Is an Automatic Call Dialer?

An automatic call dialer is an essential tool for sales and customer service teams aiming to maximize efficiency. This software automates outbound calls, eliminating wait times between calls and allowing agents to speak with more customers in less time.

When integrated with a CRM, an automatic dialer filters out inactive numbers, prioritizes leads, and automatically logs each conversation. There are different types of dialers, each designed to meet specific needs.

The 10 Best Automatic Call Dialer Solutions of 2025

1. Harmonix AI

Harmonix AI isn’t a traditional auto dialer, but it performs this function—and much more. While a typical dialer only optimizes calls, Harmonix integrates all communication channels in one place.

All channels in one place

Harmonix AI centralizes calls, WhatsApp, video calls, emails, and chats within the CRM. All interactions are automatically logged, eliminating manual tasks and offering a full customer view.

AI-powered automation

Harmonix’s AI analyzes conversations and generates automatic summaries. It also provides sales insights and suggests actions, helping agents prioritize leads and close more deals.

Higher productivity with no extra effort

Harmonix automates CRM updates, interaction logging, and follow-ups. This reduces manual work and allows teams to focus on selling more.

Omnichannel: More data, better decisions

Many companies rely only on calls, missing out on key data from other channels. Harmonix records and analyzes all interactions, providing richer insights for more effective strategies.

Key Harmonix AI features

  • Telephony and IVR – Make and manage calls directly from the CRM.
  • SMS and WhatsApp Messaging – Automate and log conversations.
  • Automated email – Quickly send personalized emails.
  • Unified inbox – All messages in a single dashboard.
  • Workflow automation – Reduce manual tasks with AI.
  • Smart scheduling – Automated appointment booking.

Harmonix AI not only works as an auto dialer, it boosts productivity and enhances client management with AI and omnichannel capabilities.

2. HubSpot Sales Dialer

Designed for HubSpot users, this dialer allows calls directly from the platform, logs CRM interactions, and schedules follow-ups automatically. Its ease of use and smooth integration make it popular among sales teams.

3. RingCentral Auto Dialer

Provides auto dialing with advanced routing and real-time analytics. Its flexibility and compatibility with various platforms make it a top choice for high-volume call operations.

4. Five9 Predictive Dialer

Perfect for call centers, this software uses AI to reduce wait times and assign calls optimally to available agents. Its advanced analytics help improve sales conversion and customer service.

5. Aircall Power Dialer

Designed for sales teams, this dialer automates the call process, ensuring smooth sequences and minimal agent downtime. It integrates with major CRMs like Salesforce and HubSpot.

6. Zoho CRM PhoneBridge

Ideal for Zoho CRM users, this tool enables calling from within the platform and automatically logs all customer interactions. It supports multiple VoIP providers.

7. Dialpad Sell

AI-based software that optimizes call flow with real-time transcriptions, conversation analysis, and automated reporting. A powerful tool to enhance sales team productivity.

8. Salesforce Lightning Dialer

Built for Salesforce users, this tool allows calling directly from the CRM with no external apps needed. Its integration with Salesforce’s automation features supports thorough client tracking.

9. CallHippo Auto Dialer

Offers auto dialing with VoIP capabilities and real-time data analytics. Its intuitive interface and flexible pricing make it great for startups and growing businesses.

10. Vonage Contact Center

Ideal for companies with advanced customer service needs, Vonage combines VoIP telephony with interaction analytics and intelligent call routing for an optimized customer experience.

4 Types of Automatic Call Dialers

1. Preview Dialer

Lets agents review customer information before calling. Ideal for consultative sales and personalized service.

2. Progressive Dialer

Automatically dials the next number on the list when an agent is available, ensuring a steady call flow without overloading the team.

3. Power Dialer

Continuously dials numbers and only transfers the call when an agent is free. Perfect for maximizing productivity in high-volume campaigns.

4. Predictive Dialer

Uses algorithms to dial multiple numbers simultaneously and connects only answered calls to available agents. Ideal for large teams and intensive prospecting campaigns.

5 Benefits of Auto Dialer Software

1. Boosts call volume and agent productivity

Agents can make up to three times more calls daily by eliminating idle time.

2. Improves customer experience

With faster connections and on-screen info, agents can deliver quicker, more personalized responses.

3. Enhances data management and analytics

All calls are automatically logged in the CRM, enabling better tracking, performance analysis, and strategy optimization.

4. Expands global reach

Companies can manage international calls without high costs thanks to integrated VoIP.

5. Cuts costs and improves ROI

By removing manual tasks and optimizing team resources, companies reduce operational expenses and see faster returns.

How to Choose the Best Auto Dialer for Your Business

Team size and call volume needs

Choose a dialer that matches your daily call volume and team size.

Integration requirements

Ensure the software connects with your CRM and other tools to streamline workflows.

Call campaign types

Depending on whether you need lead generation, follow-ups, or support, choose between preview, progressive, or predictive dialers.

Global coverage needs

If your business operates across countries, pick a dialer that supports VoIP and handles international calls efficiently.

Budget and scalability

Look for flexible pricing and tools that can grow with your company without constant changes.

Frequently Asked Questions (FAQs)

What is a CRM with an auto dialer system?

It’s a CRM that includes auto dialing tools to make calls without manual effort, optimizing time and record-keeping.

Which auto dialer is best for my CRM?

That depends on integration, call volume, and team needs. Harmonix AI is one of the best options for its advanced automation and compatibility.

What are the challenges of using auto dialers?

Poor configuration can result in unsupervised calls, lower contact quality, or non-compliance with regulations.

How does an auto dialer work?

It automatically dials numbers from a contact list, managing wait times and optimizing call flow.

Why is sales analysis important when using auto dialers?

It helps identify customer behavior patterns, optimize call strategies, and improve conversion rates from prospects to actual sales.